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Facility Guide
Jail Complex · New York

Rikers Island
Mail, Money & Contact Guide

Everything you need to write, mail something to, or send money to someone at Rikers Island — current address, phone, and how deposits work.

Operated By
NYC Department of Correction
Facility Type
Jail Complex
Mailing Address
Rikers Island
10-10 Hazen Street
East Elmhurst
NY 11370
Phone
(718) 546-1500
📇 What you'll need: the person's full legal name and their Book & Case Number — most lookups, mail, and money transfers all require this number to route correctly.
Mailing Address & Guidelines

Mail to Rikers must include the person's full name and their Book and Case Number, or it can be rejected or delayed. Because Rikers houses multiple separate jails within the complex (like the Eric M. Taylor Center and the Rose M. Singer Center), it's worth confirming which specific building someone is in before sending anything.

Sending Money

Money can be sent several ways: online through the NYC DOC inmate lookup site's "Send Money" tool, through JPay (the city's vendor) online or by app, by Western Union (City Code "NYCITYDOC", State Code "NY"), at a lobby kiosk, or by mailing a money order or cashier's check — never cash — with the person's name and Book and Case Number written on it.

Phone calls, video visits, and money deposits at this facility are typically all handled through JPay (part of ViaPath).

⚠️ Double-check before you send anything. Facility rules, mailing addresses, and approved vendors can change with little notice. Confirm current details directly with the facility or its official state/federal DOC page before mailing letters, packages, or money.
Related Guides
How to Write a Letter → What Can You Send Them? → How to Send Money → Browse New York Inmate Pen Pals

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